Wilmington, Delaware
CivicAccess Mobility Media LLC
1201 N Market St, Suite 111-S
Wilmington, DE 19801
United States
Call our team
+1 (302) 261-5495+1 (888) 412-8495 (toll-free)Mon–Fri, 9:00 AM–5:00 PM EST, for general editorial inquiries.
Send a message to our research desk
For privacy, send only general questions or corrections. Messages are sent securely to our research desk. Do not include medical records or benefit IDs.
Mailing address and contact details
ApplyFreeScooter.com (c/o CivicAccess Mobility Media LLC), 1201 N Market St, Suite 111-S, Wilmington, DE 19801, United States. Local desk: +1 (302) 261-5495. Toll-free: +1 (888) 412-8495. The listed office contact hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Standard Time.
These contact details identify our independent research operator. They are not Medicare claim-filing contacts, VA prosthetics numbers, a physician's office or a municipal e-bike voucher help desk.
Choose the right department
Editorial inquiries and 2018–2026 DME policy corrections: editorial@applyfreescooter.com. Charitable equipment loan closets, nonprofit program information and donor-related messages: programs@applyfreescooter.com. Legal requests, privacy concerns and advertising-policy questions: compliance@applyfreescooter.com.
General website support can also be directed to support@applyfreescooter.com. Include the URL of the relevant article and a short description of the issue so the team can review the correct source. We do not need your complete medical history for an editorial inquiry.
Contact form and message handling
The form on this page collects a name, reply-to email, general inquiry category and message. It is not a medical intake form, benefits enrollment system, donor-matching guarantee or official appeal channel. Public messages are sent only when an email service is configured and confirms acceptance; a local preview may show that delivery is unavailable.
Do not include SSNs, Medicare Beneficiary Identifiers, EBT PINs, bank details, credit-card information, passwords, scans of identification documents or detailed health records. Official agencies and licensed healthcare providers use their own secure submission procedures.
Medicare fraud and consumer protection notice
ApplyFreeScooter.com is an independent public information directory—we do not sell or bill Durable Medical Equipment (DME), and we never ask for your 11-character Medicare Beneficiary Identifier (MBI), Social Security Number (SSN), or credit card details. Only share your Medicare number with your treating physician and an official Medicare-enrolled DMEPOS supplier.
Unsolicited calls claiming you have been approved for free medical equipment may be fraudulent. Verify a supplier's identity independently before answering questions, and contact Medicare directly using the telephone number on your official card or a trusted government website.
Corrections and accessibility requests
If a program has changed its application period, an official URL is outdated, an equipment model is no longer available, or a comparison contains an error, provide a reference URL and the section needing correction. We aim to maintain clear corrections without overwriting important program history.
If you encounter a keyboard trap, an unreadable table or an accessibility problem, describe the device and browser as generally as possible. Never include usernames, session cookies or private account screenshots in a contact message.
Independent research directory. We do not make benefit determinations, prescribe devices, supply medical equipment or guarantee nonprofit inventory. Contact the official program for final requirements.